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IO Tech Solutions
Hong Kong, HONG KONG
(on-site)
Posted
1 day ago
IO Tech Solutions
Hong Kong, HONG KONG
(on-site)
Job Function
Portfolio Management
Sr Application Support (Trading/Wealth Management Systems)
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Sr Application Support (Trading/Wealth Management Systems)
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Key Responsibilities:- Responsible for providing first line application production support for wealth management business.
- Manage, resolve and investigate production system issues and follow through the cases, mainly focused on securities, futures and stock options trading systems, including Internet trading channel, mobile app and etc.
- Laisse with vendor and in-house development team to implement IT solution
- Plan and execute internal testing for system upgrade with documented result as according to company standards and procedures.
- Involved on enhancements for in-house developed programs like SQL query or update.
- Assist in user acceptance test and execute system deployments.
- Manage system upgrade or new projects for applications handled by the team, according to change management and company policy
- Perform rotated health check and maintain the system stability and availability for local and global markets.
- Provide phone or remote support in non-office hour in case required.
Requirements:
- 5+ years of Application Support / Production Support experience
- Experience supporting trading, securities, equities, futures, brokerage, or capital markets systems
- Strong incident management and troubleshooting skills
- Hands-on SQL experience
- Experience working with business users and vendors
Nice to Have:
- FIX Protocol, settlement systems, DB2, Sharp Point, or TT exposure
Job ID: 84634874
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