Description

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Staff Associate (SL-4)

Salary: Commensurate with Experience

The Director of Admissions Operations is a key member of the undergraduate admissions team, reporting to the Executive Director of Admissions. The Director of Operations provides strategic vision and leadership for undergraduate admissions operations, including the development, innovation, and maintenance of the admissions CRM (Slate), application processing systems, and related technology and database management.

Key Responsibilities:

• Leadership & Strategic Direction
  • Provide leadership and direction for admissions operations, serving as the primary driver of operational strategy, quality assurance, and continuous improvement
  • Develop and implement methods to improve staff efficiency through process design, technology innovation, and data-informed decision-making
  • Lead efforts focused on increased efficiency, quality assurance, and scalability across all operational functions
  • Represent Undergraduate Admissions on various campus committees and with external stakeholders
  • Assist with the planning and development of admissions events
• Training & Professional Development
  • Facilitate training and professional development for admissions, recruitment, and enrollment staff
  • Supervise, mentor, and develop Operations team members
  • Provide technical leadership, services, support, and training to the broader Undergraduate Admissions team
• Systems & Technology
  • Oversee the development, innovation, management, and maintenance of the undergraduate admissions CRM (Slate by Technolutions)
  • Oversee the integrations, maintenance, and testing of the campus-wide student information system (Banner) for undergraduate admissions
  • Create and maintain business processes involving system-tracked information, including admission inquiries, applications, campus visits, college fairs, high school visits, application review, and decision notification

This is a fully in-person position located at Binghamton University's main campus in Vestal, NY.

Requirements:

• Bachelor's Degree
• At least 5 years of progressive experience in admissions
• Advanced knowledge and experience with a CRM system (e.g., Slate, Salesforce)
• Experience with a Student Information System (e.g., Banner, PeopleSoft)
• Demonstrated managerial and leadership skills, including experience supervising and developing staff
• Strategic planning experience, with the ability to translate operational goals into actionable processes
• Quantitative and analytical ability
• Demonstrated ability to plan, organize, and prioritize multiple tasks and projects simultaneously
• Organizational, communication, and interpersonal skills
• Ability to adapt to changing expectations and responsibilities, including occasional evening and weekend availability
• Ability to maintain confidentiality and safeguard records
• Demonstrated ability to lead and communicate with diverse teams

Preferred:

• Master's Degree
• Familiarity with programming languages (e.g., SQL, R), data warehouses, and/or relational databases

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Additional Information:

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=203296

Deadline for Internal Applicants:

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.