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CASA MYRNA

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  • 9 days ago

    IT Systems & Support Coordinator

    CASA MYRNA - Dorchester, Massachusetts, United States

    Principal Duties and Responsibilities Help Desk and End-User Support Serve as the first point of contact for staff seeking technical assistance via phone, email, or in person. Troubleshoot and resolve issues related to computers, mobile devices, desk phones, printers, applications, and network connectivity. Escalate complex issues to Level 2/3 support or external vendors as required. Provide onboarding and offboarding support, including account creation, access provisioning, hardware preparation, ...

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