Description
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others:
Flexible scheduling
Closed on Sundays
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your personal and professional goals
Scholarship opportunities
Competitive pay
Free food when you work
First uniforms free
Free college (associates, bachelors, masters)
401k Matching opportunity
Health insurance opportunity
Paid retreats and trips
Paid training
Paid time off (PTO)
Fun team events
Internship opportunities
Recognition
Referral bonus
Outside gear provided for FOH
Team Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
FOH: Count drawers and finalize day
BOH: Ensure flow of chicken and produce
Excellent communication skills, both written and spoken
Ensure food safety including cleanliness'
Ensure procedures are followed
*This is not an exhaustive list
Requirements
Qualifications and Requirements:
Smile
Create and Maintain Eye Contact
Speak with a friendly tone
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with a desire to serve Team Members
Strong commitment to superior customer service
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Ability to lift at least 50 lbs.
Follow, live out, and ensure the Employee Handbook gets followed.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Work schedule options:
10 hour shift
12 hour shift
Day shift
Night shift
Saturdays
SSD120 LLC DBA Chick-fil-A I-90 & Lacrosse
