Description

SUCCESS Initiative Specialist

Department: Student Development - Wellesley

Location: Wellesley Hills

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to promote their personal growth, to meet critical workforce demands of communities, and to contribute to the region's economic development.

Massachusetts Bay Community College is served by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joining our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college, offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant educational community and have a desire and ability to serve a population of students with various needs and backgrounds.

Working in close collaboration with the Associate Director of SUCCESS, Student Development staff, and campus partners, the SUCCESS Initiative Specialist will support SUCCESS initiatives designed to improve engagement, retention, and equitable outcomes for students. Responsibilities include assisting with the planning, implementation, and assessment of SUCCESS programs, events, and activities; collecting and analyzing participation and engagement data; preparing reports and presentations that demonstrate program impact; and supporting strategic projects that advance student success.

Key Responsibilities and Duties:

• Support the Associate Director of SUCCESS in advancing program operations, strategic priorities, special projects, research, and initiatives;
• Collect, analyze, and interpret student, program, and engagement data to identify trends, evaluate program effectiveness, and make recommendations to management that inform SUCCESS policies, procedures, staffing strategies, program design, and resource allocation;
• Assist with ensuring accurate documentation of student interactions and program participation; and prepare reports and presentations that assess program effectiveness and demonstrate student impact;
• Serve as a primary SUCCESS contact on the Wellesley campus, providing administrative support, excellent customer service, referrals, and connections to appropriate college resources;
• Assist with SUCCESS budgets by processing invoices, entering financial transactions, and generating quarterly and annual reports;
• Lead the logistical planning and implementation of SUCCESS initiatives and events, including scheduling, marketing, budgeting, and vendor relations;
• Assist with grant-funded activities and ensure compliance with reporting requirements;
• Maintain program materials, communication platforms, and outreach resources;
• Participate in departmental, divisional, committee, and Student Development staff meetings;
• In collaboration with Academic Advising, Coaching and Transfer (ACT) leadership, provide day-to-day supervision, training, support and ongoing guidance for Peer Navigators assigned to work within the department;
• Oversee Peer Navigator advisor assignments, schedules, outreach activities, and participation in ACT programs and events;
• Monitor and document Peer Navigator activities and student engagement to support program assessment and reporting for SUCCESS;
• Collaborate with ACT, Student Development and New Student Experience Coordinator, and other campus partners to ensure consistent expectations, communication, and support for Peer Navigators;
• Develop and facilitate professional development opportunities that strengthen staff knowledge and practices in support of SUCCESS student populations and program goals;
• Participate in the formulation, development, review, and implementation of SUCCESS policies, procedures, operational standards, and strategic priorities, exercising independent judgment and working with SUCCESS leadership regarding program operations, staffing practices, student support strategies, data-informed interventions, and resource allocation;
• Other duties as assigned.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.

Required Qualifications:

• Bachelor's Degree in related field with at least three years of related work experience, or an equivalent combination of education and experience;
• Experience supervising employees, student workers, or peer leaders;
• Respect and understanding of people with varied backgrounds, abilities, and needs;
• Highly organized and proactive team player;
• Demonstrated ability to problem solve in a fast-paced work environment;
• Demonstrated ability to exercise good judgment;
• Demonstrated ability to work both autonomously and in a team setting;
• Strong communication, presentation, relationship-building, and event-planning skills;
• Demonstrated organizational and time-management skills;
• Proficient in Microsoft Office;
• Demonstrated excellent and positive interpersonal skills;
• Ability to analyze data and use assessment results to improve programming;
• Demonstrated flexibility in juggling competing priorities and changing expectations.

Preferred Qualifications:

• Master's degree;
• Sensitivity and commitment to the goals of Equal Opportunity;
• Experience working in a community college or similar environment;
• Demonstrated commitment to working with students in need;
• Demonstrated ability to create alternative solutions to problems;
• Bilingual in Spanish, Portuguese, or Creole;
• Demonstrated sense of urgency when appropriate;
• Experience using platforms like PeopleSoft Student software, PeopleSoft Financial software, and EAB Navigate;
• Experience developing and implementing student engagement, retention, or belonging initiatives;
• Experience working with varied student populations, particularly historically underserved students;
• Knowledge of equity, inclusion, belonging, and student development practices;
• Commitment to student success and retention and closing equity gap.

Additional Information:


Salary Range: $60,000 - $65,000

As a Massachusetts State Employee, you are offered an outstanding suite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
• Affordable Dental Insurance and vision discount program
• 12 paid State/ Federal holidays
• Generous sick, vacation, and personal time
• Telework option depending on the role/department
• Flexible Spending Plans to reduce your taxable income
• Low-cost basic and optional life insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking about saving more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
• Tuition Benefits for employees and dependents at state colleges and universities
• Free Employee Assistance Program (EAP)
• Eligibility towards Public Service Loan Forgiveness (PSLF)
• Free gym and parking on campus

Need more info: https://www.massbay.edu/employment/benefits

Position Type: Non Unit Professional

Application Deadline: November 9, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Staff

This is a grant funded position, and position is contingent on funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Associate Dean for Equity Assurance and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights..