Description
Milton Hershey School (MHS) is a remarkable institution with a rich history of empowering students through education and opportunity. As a tuition-free, private home and school in Hershey, PA, MHS serves over 2,100 students from Pre-K through 12th grade. Since its founding in 1909 by Milton and Catherine Hershey, the school has transformed the lives of nearly 12,000 graduates by providing a comprehensive education, a supportive home environment, and diverse extracurricular programs.
The expansive campus, spanning over 6,000 acres and encompassing 300 buildings across two locations in Hershey, is a testament to MHS's commitment to growth and its mission to serve even more students in the future. This large-scale infrastructure supports its innovative, career-focused educational approach, making MHS a beacon of opportunity and development for children.
MHS is seeking a Senior Server/Infrastructure Administrator (SSIA) to join its dynamic Information Technology (IT) Department. This full-time, in-person role, in Hershey PA, offers a competitive salary ranging from $85,000 to $114,000 annually and a comprehensive benefits package. This position provides an opportunity to meaningfully impact the daily lives of students, staff, and the broader school community while enjoying a rewarding career in one of the nation's premier educational institutions.
About the MHS IT Department:
The IT team consists of over 30 professionals organized into four teams as follows.
- Infrastructure (Network, Server, Telecom, Multimedia)
- Client Services/Help Desk
- Information Security
- Application Systems
The SSIA works within the Infrastructure Team alongside an additional SSIA, to support the school’s two data centers and 300+ server environment.
Position Responsibilities:
- The SSIA is responsible for large server-related projects and systems, which include the following duties:
- Managing and supporting Azure tenants and O365 Admin Centers
- Evaluate, design, and implement new server systems (physical and virtual servers, server storage systems, backup systems, server-based applications)
- Utilize server management tools to proactively manage, monitor, analyze, and adjust server systems to maintain/enhance system availability and performance.
- Upgrade and support the existing server infrastructure to ensure availability, reliability, security, and efficiency
- Manage Privileged Access to allow contractors and employees access to secure systems.
- Work with outside vendors to assist with the design and implementation of new server and application systems and coordinate support for existing systems
- Diagnose and resolve all server-related problems.
- Assist with designing and implementing server and client-based security practices (ex, Windows Group Policy).
- Implement and support software update services, including operating system updates, anti-malware updates, and other client and server software updates.
- Assist with developing, maintaining, and testing the school’s disaster recovery systems and procedures.
- Interface with the School’s Client Services and Application System teams to provide server-based solutions and infrastructure to support these areas.
- Perform routine account and file access security audits to ensure appropriate access to systems and data.
- Maintain functional backup of all systems and ensure redundant systems are designed and tested accordingly.
- This role involves various technical tasks, including user provisioning, identity and access management, application deployment, and troubleshooting.
- Ensure appropriate server system documentation.
Qualifications
- Bachelor’s degree in computer science or related field or commensurate years of experience
- Minimum of 5 years’ experience in server system / infrastructure administration (hardware, software, storage, backup, account/file share administration, etc.).
- Extensive knowledge and experience in building and supporting server infrastructure.
- Extensive knowledge and experience administering a Microsoft Active Directory environment (account and file administration, printing, group policy, etc.).
- Knowledge of data replication and redundant parallel systems storage and host systems.
- Experience with backup systems (hardware and software) and tiered storage.
- Ability to plan and implement server-related hardware, software, and systems projects (project management skills)
- Ability to quickly learn and use server-related software systems and technologies to manage various aspects of the server environment (operating systems, accounts, security, storage).
- Experience with implementing and supporting server and workstation operating systems.
- Ability to diagnose and solve computer and server-related hardware and software problems.
- Ability to work and communicate effectively with various employees and skill levels.
- Demonstrated ability to organize and prioritize work and projects effectively.
- Demonstrated ability to create adequate documentation for server-based systems.
- Demonstrated ability to learn new technologies quickly, prioritize, and re-prioritize promptly and effectively.
- Exceptional organizational skills.
- Demonstrated interpersonal skills, effectively communicating complex technical information to end users and collaborating and influencing others.
- Experience with a variety of server-related software: Windows server operation systems, virtualization software (ex: VMWare, Hyper V), backup software (ex: Veeam, Commvault), and standard server applications (ex: Microsoft Exchange, Microsoft Azure, Microsoft SharePoint, Microsoft SCCM).
- Microsoft MCSE, CompTIA Server +, and other server-specific certifications are a plus.
- Candidates should demonstrate high integrity, as all MHS staff are considered role models for MHS students.
- Candidates should be interested in actively engaging with students.
