Description

This role is based at the FCA Corporate Payroll office in Auburn Hills, Michigan. The main purpose of this role is to be the FCA Payroll Services Change Manager. In this position the individual will provide payroll guidance and assistance to FCA Payroll Services staff ensuring accurate and timely processing of employee payments for each FCA employee in US, Canada and other regions as necessary.

*Remote work a possibility with probably on-site requirement during projects and critical payroll processes

Critical Duties:  

• Serve as the liaison between the FCA retained staff, Conduent (Jamaica) Payroll Operations and ITM operations
• Work with the stakeholders (External/Internal) to understand all contractual, legal and regulatory changes impacting payroll systems  
• Coordinate, manage, and prioritize all payroll system/process changes
• Monitor, track and prioritize all Process Improvements  
• Participate in all annual (planned) or one-time Payroll events. Including all necessary testing to validate new system functionality and problem resolution
• Work with Payroll Quality Assurance Team, Supervisors, Team Leads and client experts to resolve any discrepancies or open issues from any payroll payment especially the time sensitive on-cycle payroll runs
• Work directly with ITM organization providing business requirements, addressing outstanding ITM questions and prioritizing workload 
• Work closely with Payroll Operations to provide support and guidance as required 
• Lead Payroll Operations on the development and delivery of Monthly Metrics on Change Control
• Ensure Escalation process for Trouble Ticket system is adhered to during Payroll run process
• Limited travel may be required
• Planning for future business strategy and other required system changes

Requirements

Payroll Change Manager preferred qualifications:

• PeopleSoft to Workday conversion experience a plus
• CPP Certification preferred
• Demonstrated Canadian payroll experience
• 5+ years’ experience with PeopleSoft Payroll
• 2+ years’ Workday payroll experience a plus
• Structured Query Language (SQL)
• Cognos, Power BI, PeopleSoft Query experience a plus
• PeopleSoft database structure a plus
• Advanced level knowledge of Microsoft Excel required
• Microsoft Office Suite experience (Word, PowerPoint, etc.) is required
• 5+ years of supervisory and project management experience preferred
• Strong verbal and written communication skills
• Ability to multi-task and meet critical payroll deadlines
• Excellent analytical abilities, problem solving skills and demonstrated attention to detail
• Strong customer service skills
• Position requires someone who is self-motivated and can work independently, but can also be an integral part of a cooperative team effort