Description

Other responsibilities as deemed appropriate or necessary by management.
System AdministrationAdminister and support SolidWorks Design and SolidWorks PDM Professional environments.Assist with administration and support of the SolidWorks Manage environment.Perform user setup, permissions management, and license administration.Configure workflows, data cards, variables, and lifecycle states.Maintain vault structure, templates, and metadata standards.Assist IT with server maintenance, backups, and software upgrades.
SQL & Database Development (Required)Develop and maintain SQL queries, stored procedures, views, and reports.Support Manage dashboards and reporting through SQL customization.Troubleshoot database performance and data integrity issues.Assist in data migration and cleanup initiatives.
User Support & Service DeskRespond to and resolve service desk support tickets.Troubleshoot CAD, vault, and workflow issues.Escalate complex issues appropriately.Maintain support documentation and resolution logs.
Documentation & TrainingWrite and maintain work instructions and process documentation.Conduct end-user training sessions (group and 1:1).Assist in new user orientation for engineering systems.Develop basic training materials and reference guides.
Process SupportSupport workflow improvements.Assist with change management and release process administration.Help maintain data governance standards.

Knowledge, Skills, and Abilities:

Required QualificationsBachelor's degree in Engineering, Computer Science, Information Systems, or related field preferred, or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job. 2+ years supporting SolidWorks Design and SolidWorks PDM Professional.SQL programming experience (queries, joins, views, stored procedures).Experience writing technical documentation.Strong troubleshooting skills.Ability to conduct user training sessions.Demonstrated ability to work in accordance with our Company Values. Preferred QualificationsExperience with SolidWorks Manage.Microsoft SQL Server administration exposure.SolidWorks Design Associate (CSWA)SolidWorks PDM Associate (CSWA-PDM)

Physical Requirements:

Must be able to lift and carry awkward items weighing up to 50 pounds.Requires intermittent standing, walking, sitting and bending throughout the workday.Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc.Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy.

Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug-Free Workplace."

Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment Daniel Defense is an at-will employer.

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