Description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

• Responsibilities will span multiple systems supporting Mainframe (System z) Storage projects and activities with varying degrees of complexity - includes build, development, implementation, maintenance, operations and client support.
• Ability to work under minimal supervision from more seasoned consultants or managers - includes support of senior personnel and project managers on technical projects; may assist and help train junior analysts - includes guiding and providing technical peer reviews.
• Ability to work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors; exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results.
• Will participate in 7x24 on-call rotation.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
• Develops software solutions to address manual and repeatable work or inefficient processes
• Conducts on-site evaluations of third-party products being considered for firm adoption
• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Responsibilities will span multiple systems supporting Mainframe (System z) Storage projects and activities with varying degrees of complexity - includes build, development, implementation, maintenance, operations and client support.

Required Qualifications:

• Will be required to be on call on a rotation basis and could include Holiday and weekend work on releases.
• 7 + years of hands‑on experience supporting enterprise mainframe storage environments
• Proven experience in 24x7, mission‑critical, highly regulated production environments
• Experience operating at scale (multi‑data center, multi‑region, global firms). Strong understanding of:
• z/OS I/O architecture (CHPIDs, control units, paths)
• FICON protocols and multi‑pathing concepts
• I/O performance diagnostics (RMF, SMF, DCOLLECT)
• Experience working closely with z/OS systems programmers

Desired Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
• Advanced technical certifications and vendor training preferred. Operational Capabilities/Technical Skills
• Leadership of SMEs With Skills and/or Knowledge Of Assembler
• Ability to understand and modify if/as needed
• No new development readily forecasted
• ACC/SRS
• CA1
• DFHSM
• DFSMS
• IBM Utilities/Exits
• ICF Catalogs
• DB2 and IMS
• Storage Admin perspective
• REXX

Skills:

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Solution Design
• Other

Shift:
1st shift (United States of America)

Hours Per Week:
40