Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Consumer & Community Banking team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Manages UAT environment and ensuring test environment consistency for UAT prospective and work towards the of high-quality customer experiences
• Designs, develops and maintains a environment management strategy and environment uptime matrices.
• Develops test automation (smart specs) to monitor greater environment availability
• Develops and maintains the functional test automation
• Develops tools and technique to bring the environment uptime.
• Communicates status to management and key stakeholders across a portfolio of projects
• Leads a culture of respect that promotes diversity and inclusion, and mentors and motivates a strong cross-functional team
• Develops the next generation of UAT talent, with a focus on hiring, developing and retaining top talent

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Experience in Automation Testing & Mobile Testing with understanding of Quality Assurance and delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Strong Experience with Test Automation solutions and test automation development
• Excellent problem-solving skills and attitude
• Hands-on experience in test automation, common defect management tools, the ability to perform automated tests, and an understanding of Software Development Life Cycle and Agile methodologies
• TSYS and Consumer banking/credit card experience is required.
• Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber, Junit), as well as databases such as Oracle, MySQL, SQL Server and DB2
• Experience with API (Application Programming Interface) test automation (Rest Assured, SoapUI, Postman)
• Experience with Java and JavaScript

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Knowledge of software development lifecycle principles and quality assurance methodology

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.\n