Description

• Formulate beverages according to recipes and present food products according to presentation standards
• Operate micros register, handle cash accurately, make up banks for oncoming shift, handle coupons and make proper entries
• Initiate and establish superior guest service including recommending drink and food selections and informing of specials
• Stock supplies maintaining necessary pars and monitor product quality
• Set up and close work stations in compliance with established procedures

• 1-year guest service experience preferably in a restaurant or coffeehouse
• Knowledge of Micros or equivalent computer software
• Cash handling experience

• Accurate and detail-oriented
• Excellent verbal and interpersonal communication skills

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to speak in a clear, concise and pleasant voice
• Ability to enthusiastically and professionally sell or up-sell food and beverage products

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must have a good sense of balance and be able to bend and kneel
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 16 to 25 pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination

• Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact